Promedical Efate Branch

ProMedical Port Vila branch is located in the Harvest building, Freshwota 1 area of Port Vila. We provide Paramedical pre-hospital emergency care to the people and visitors of Port Vila and are accessible 24hrs a day via calling 115.

ProMedical ambulance staff work a rotational roster of 4 days on and 4 days off with 2-3 nights of being ‘on-call’ attached to those days on. Our shift times are from 0800-1700 each day and from 1700-0800 there is an ‘on-call’ paramedic crew who respond to emergency calls from their own homes overnight.

We have 2 stretcher bearing ambulances and 3 response vehicles.

ProMedical Efate Staff

Peta Owen

Interim Operations Manager

Peta came to ProMedical via the AVID program in mid 2015-December 2016, her role during this time was senior clinical Instructor and management mentor/assistant manager. Peta has a background in Emergency department nursing and has undertaken a variety of roles over the past 14 years within Ambulance Victoria in Australia.

Jim Coates

Team Manager

Judy Willie

Clinical Instructor

Judy has been with ProMedical for 10 years. From her early beginnings as a student, Judy successfully completed the Diploma of Paramedicine, became a clinical instructor, was second in charge of station for a number of years and as of November 2015, Judy became the Operations Manager (mentored and assisted by Peta). To the best of our knowledge, Judy is still to date, the only Australian standards qualified Ni Vanuatu paramedic working in Vanuatu. For 2016 Judy has decided to focus on undertaking some additional study and therefore has stepped aside from her primary role as Operations Manager into her prior position as a clinical instructor for this time.

Georges Jack

Student Paramedic

George has been with ProMedical for 4 years. He is undertaking training offered by ProMedical to become a qualified Paramedic. George routinely assists with delivering the first aid training programs offered by ProMedical and this year George will be undertaking the Certificate IV in Training and Assessment to ensure he is correctly qualified to take over the primary teaching role from expatriate staff and deliver the training packages. If there is a big Soccer match happening in Port Vila – you can bet, you’ll find George there standing by with the ambulance and getting the best possible view of the match.

Savannah Smith

Student Paramedic

Savannah came to ProMedical for a two-week placement late 2015 to simply observe and ask questions of the staff and paramedics. The clinical educators and management staff noted Savannah’s keen interest, responsible nature and bright mind. Savannah subsequently successfully interviewed for position of student Paramedic and some months later, Savannah was selected by the Mount Isa West (Australia) Rotary club to be the recipient of a fully funded Australian University online paramedicine education course. Savannah is diligent in her studies, and has enjoyed being flown to Australia for her on campus and clinical observational placements with Queensland Ambulance Service. Savannah is expected to complete her studies by 2018.


Steven Murphy

MICA paramedic, clinical instructor (AVID Volunteer)

Steve contacted ProMedical ambulance in 2016 asking to come and work with us as a self funded MICA paramedic. Steve (and his wife Lynette) came to Port Vila for 3 months and they quickly endeared themselves to ambulance, office staff and even the staff where they lived. Steve returned to Port Vila in December 2016 (with Lynette) to undertake the MICA paramedic and clinical instructor position in ProMedical through the AVID program and we at ProMedical feel very fortunate that he did. Steve brings a wealth of Intensive Care ambulance and clinical instruction experience with him to assist in training and educating our student paramedics, providing in house education sessions for all staff and ensuring that the people and visitors to Port Vila have access to MICA level pre-hospital care.


Yvonne Ngwele

Office & Accounts Manager

Yvonne has worked in the office of ProMedical for 10 years as office, administration and accounts manager. Yvonne is the ever-smiling face that greets those who enter the front door of our building and her dedication and attitude to her work is reflected in her knowledge of ProMedical. ProMedical has grown significantly since Yvonne first started and as such we now employ the services of an administration assistant-whom Yvonne has been training over the past 6 months.


Lorita Tari

Office & Accounts Assistant

Lorita started working with ProMedical in 2016 to assist Yvonne in the office. Lorita brings with her a wealth of office and administration experience gained over the past “XXX” years working in various administration level roles in Port Vila.


Lina Frank

Station Support Services

Lina joined the ProMedical team in 2012 as our station support service provider. Lina takes great pride in her work; she is hard working and ensures the station is clean and tidy and that the stock levels of fresh linen supplies are adequate at all times.

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